Technical Support Specialist

4 days ago


St Albans, Hertfordshire, United Kingdom Blakemore Recruitment Full time

We are seeking a highly skilled Diploma qualified candidate to join our team at Blakemore Recruitment. Based in St Albans, Herts, this role will involve supporting Financial Planners to effectively carry out designated assignments.

Main Responsibilities include:

  • Ensuring all client administration is carried out in accordance with firm's existing procedures;
  • To research and analyse data on behalf of the team members;
  • To be responsible for keeping up to date with technical and regulatory changes within the industry;
  • To act as a point of reference for junior staff, acting as a mentor;
  • Maintain client and Firm's files in a well presented, accurate and compliant manner.

Estimated Salary: £35,000 - £40,000 per annum. This salary is based on the location and industry standard.

Skills and Experience:

  • Excellent skills, proficient in all Microsoft Packages;
  • Diploma in Financial Planning;
  • Previous history of management or mentoring within a technical role;
  • Experience of dealing with colleagues and clients from all backgrounds. A track record of exemplary customer service is crucial for this role;
  • Strong communication skills, both written and verbal;
  • Excellent organisational skills, ability to work to tight deadlines and a positive can do attitude


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