Shift Manager

2 months ago


East Calder, United Kingdom DX Network Services Limited Full time
About the Role

The Shift Manager is a key leadership position responsible for overseeing the daily operations of our warehouse. As a Shift Manager, you will be responsible for ensuring that our service levels are met and our customers' expectations are exceeded.

Key Responsibilities
  • Lead and manage the warehouse operation to ensure efficient and accurate sortation of goods.
  • Ensure all activities are conducted in a safe and proactive manner, adhering to company policies and procedures.
  • Manage costs and performance of the shift, identifying areas for improvement and implementing corrective actions.
  • Lead and engage a team to drive excellent customer service, ensuring that all colleagues are held accountable to agreed departmental and company standards.
  • Monitor key performance indicators (KPIs), identify areas for improvement, and communicate associated actions to the team.
  • Provide a shift summary and handover record, detailing any exceptions and actions taken.
Requirements
  • Previous experience in the logistics or distribution industry.
What We Offer
  • Competitive rates of pay.
  • Holidays: 25 days increasing with length of service + bank holidays.
  • Long Service Recognition scheme.
  • Enhanced Maternity & Paternity.
  • Company Pension Scheme.
  • Life Assurance.
  • Employee Assistance programme including 24/7 Virtual GP.
  • DX Discounts Portal.
  • Excellent opportunities for career progression.


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