Hospitality Expert

1 week ago


Nottingham, Nottingham, United Kingdom Wells & Co Full time
Job Overview

We are currently seeking a skilled Hospitality Expert to join our team at The Playwright in Nottingham.

About the Role

The successful candidate will be responsible for providing exceptional customer service, maintaining a high level of cleanliness and ensuring that all guests have an enjoyable experience. They will also work closely with our team to create a friendly atmosphere and provide recommendations that delight our customers.

Responsibilities
  • Greet customers and take food and drink orders
  • Make recommendations to enhance the guest experience
  • Serve excellent quality food and drinks
  • Maintain the highest standards of cleanliness at all times
  • Work collaboratively with the team to create a welcoming environment
Requirements
  • Energy, passion and motivation
  • A can-do attitude and ability to multitask
  • Experience preferred, but a strong understanding of customer service is essential
  • The ability to remain calm under pressure and work flexible hours
What We Offer
  • Competitive hourly rate + tips: £10.50 per hour
  • 28 days holiday
  • Company Pension scheme
  • Retail and beer discounts
  • Refer a friend Bonus
  • Employee Assistance programme
  • Benefits portal
  • Career development programme
  • Fun culture surrounded by a supportive team
  • Free food when on shift
  • 30% dining discount at all managed houses
  • Great working environment and great prospects


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