Operational Efficiency Manager

2 weeks ago


Leeds, Leeds, United Kingdom Leeds Building Society Full time
About the Role

The successful candidate will have extensive experience in resource planning across operational, contact centre, and back-office functions. As a skilled relationship manager, you'll build strong, sustainable business relationships and possess advanced MS Excel skills, including Erlang.

You'll deliver projects that provide relevant insights leading to efficiencies in supply and demand balance, while also leading a small team of Resource Co-ordinators to optimize capacity and maximize commercial efficiency.



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