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Sales Advisor

2 months ago


Nottingham, Nottingham, United Kingdom Rutland Water Cycling Limited Full time
Job Summary

A key contributor to our Specialized UK Retail team, you will play a vital role in delivering exceptional customer service and driving sales success on weekends.

Key Responsibilities
  • Greet and serve customers with a smile, providing a personalized experience that exceeds their expectations.
  • Close sales and contribute to the team's sales targets, ensuring a strong focus on customer needs and satisfaction.
  • Conduct thorough stock checks, adhering to processes assigned by the brand to maintain a high level of inventory accuracy.
  • Ensure the security of the team, location, and stock, being vigilant and proactive in maintaining a safe working environment.
  • Process orders, deliveries, and restock the store efficiently, meeting customer needs and expectations.
  • Perform basic cleaning duties to maintain a clean and organized store environment.
  • Cash up accurately, where applicable, and maintain a high level of financial integrity.
  • Complete reasonable requests made by the Store or Assistant Store Leader, demonstrating flexibility and a willingness to adapt.
  • Maintain a professional and friendly demeanor at all times, both within the team and when interacting with customers.
Requirements
  • Demonstrate strong salesmanship and a passion for delivering exceptional customer service.
  • Develop and maintain sound product knowledge, with a drive to continuously learn and improve.
  • Display empathy and understanding for customers, ensuring a personalized and exceptional experience.
  • Possess numeracy and literacy skills, with the ability to effectively communicate with customers and colleagues.
  • Utilize I.T. skills to operate in-store systems, ensuring seamless transactions and customer interactions.
Reporting Structure

Directly report to the Store Leader, working closely with the team to achieve sales targets and deliver exceptional customer service.

Benefits

Enjoy a competitive salary, dependent on experience, and a range of benefits, including:

  • Annual Remuneration Review
  • Through in-depth training delivered through Specialized University
  • Highstreet discount scheme
  • Long Service initiative
  • Generous discount on bike & products
  • And more
About Us

Rutland Water Cycling Limited is a subsidiary of Specialized UK Retail, one of the UK's leading cycle retailers. We're a dynamic and passionate team, dedicated to delivering exceptional customer service and driving sales success. If you're a motivated and customer-focused individual, we'd love to hear from you.