Hospitality Team Member
2 days ago
Company Overview
YHA (England & Wales) is a social enterprise with a mission to enrich the lives of all, especially young people. We provide brilliant hostel stays and experiences that improve physical health, mental wellbeing, and life skills.
Salary
We offer a competitive hourly rate of £11.44, which will rise to £12.21 in March in line with National Living Wage.
Job Description
As a Hospitality Team Member at YHA Borrowdale, you will be working on reception, offering insights about the hostel and the local area, ensuring every guest feels informed and welcomed.
You will use our systems for efficient guest check-ins and check-outs, food and beverage sales, and service. You will also carry out housekeeping duties, ensuring a comfortable, clean environment for all visitors.
Required Skills and Qualifications
We are looking for someone with experience of working face to face with customers, working in a team, excellent timekeeping, and flexibility to cover different shifts.
Ability to manage varying pressures, including peaks in workload demands, and knowledge and understanding of the core purpose of YHA are essential.
Benefits
- 10 nights free hostel stays per year for you and up to 3 friends or family
- Access to YHA's staff discount and cash back portal
- Free YHA Membership each year
- Access to support via our Employee Assistance Program
Others
At YHA, we understand the richness of life experiences and we place just as much importance on lived experiences as we do on skills and knowledge.
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