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Retail Operations Assistant Manager

2 months ago


Aberystwyth, Cardiganshire, United Kingdom Sense Full time

Position Overview

Are you seeking a fulfilling role where you can contribute to a dedicated team committed to excellence? Do you want to be part of an organization that champions inclusivity for individuals with complex disabilities? If so, this opportunity may be ideal for you.

Sense is on the lookout for a Retail Operations Assistant Manager to join our team, working 30 hours weekly in a permanent capacity.

This is a remarkable moment to become part of our expanding network of over 120 retail locations as we enhance our operations. We seek an individual who can motivate and lead a passionate team, ensuring high standards of service and operational excellence to optimize essential fundraising efforts for our mission.

Key Responsibilities:

  • Cultivating, training, and motivating a dynamic group of volunteers.
  • Ensuring exceptional retail standards, product offerings, and customer interaction.
  • Promoting stock acquisition and community involvement.

Each year, millions of customers engage with our retail outlets, making them crucial in raising awareness and funds to support our initiatives.

Essential Skills and Qualifications:

  • The ideal candidate will be self-driven, innovative, an effective communicator, and dedicated to the charity retail sector.
  • Proven experience in inspiring a team to deliver outstanding customer service.
  • A keen eye for detail to maintain a safe, clean, and welcoming atmosphere for customers, staff, and volunteers.
  • Background in retail or experience in a leadership role within a team setting.

This role requires flexibility to work during weekends and public holidays as necessary.

About Sense

We are dedicated to supporting individuals with complex disabilities and those who are deafblind. At Sense, we strive to ensure that no one is isolated or unable to reach their full potential. Joining our team offers a rewarding experience in a diverse and successful charity, where you can enhance your skills and career in a supportive and adaptable environment. We provide excellent training and development opportunities, access to our Group Personal Pension scheme, and a generous leave policy.