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Restaurant Manager Trainee

2 months ago

ChesterleStreet, Durham, United Kingdom Bill's Restaurants Full time
About the Role

As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable dining experience.

**Key Responsibilities:**

  • Lead by example, demonstrating a positive and proactive approach to customer service
  • Support your manager in achieving business objectives and implementing company policies
  • Develop and maintain a high-performing team, providing coaching and guidance to ensure excellent service delivery
  • Monitor and maintain high standards of cleanliness, safety, and security within the restaurant
  • Manage customer complaints and feedback, escalating issues to management as necessary

**What We Offer:**

  • A competitive salary and benefits package
  • Ongoing training and development opportunities to enhance your skills and career progression
  • A fun and supportive work environment with a team of like-minded individuals
  • The opportunity to work in a fast-paced and dynamic environment, with a focus on delivering exceptional customer service

**Requirements:**

  • Previous experience in a customer-facing role, preferably in the hospitality industry
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • High standards of cleanliness, safety, and security

**What We're Looking For:**

  • A motivated and enthusiastic individual who is passionate about delivering exceptional customer service
  • Someone who is able to work effectively in a fast-paced environment and prioritize tasks to meet deadlines
  • A team player who is able to build strong relationships with colleagues and guests