Customer Experience Manager

2 days ago


Windermere Cumbria, United Kingdom Greene King Full time

Are you a customer-focused individual with a passion for delivering exceptional experiences?

Job Description

We are seeking an Assistant Manager to join our team at Greene King pubs. As an Assistant Manager, you will be responsible for supporting the General Manager in the day-to-day running of the business and leading the team in their absence.

Key Responsibilities
  • Support the General Manager in achieving business objectives and ensuring excellent customer service.
  • Lead by example, setting high standards and promoting a positive work environment.
  • Develop and implement effective strategies to drive sales growth and improve customer satisfaction.
Requirements
  • Proven experience in a leadership role, preferably within the hospitality industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Able to work effectively under pressure and adapt to changing circumstances.
What We Offer
  • A competitive salary of £35,000 - £45,000 per annum, depending on experience.
  • A comprehensive benefits package, including pension contributions, discounts on food and drink, and access to training and development opportunities.
  • The chance to work in a dynamic and supportive team environment.


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