Technical Quality Assurance Specialist

3 weeks ago

London, Greater London, United Kingdom The Bread Factory Full time

Company Overview

The Bread Factory is a renowned Food Manufacturing bakery dedicated to crafting exquisite bread, cakes, and pastries. We take pride in supplying our products to GAIL's bakeries, neighborhood grocery stores, restaurants, and more.

Salary

We offer a competitive salary of £35,000 - £45,000 per annum, commensurate with experience, along with a range of benefits.

Job Description

As our Quality Auditor, you will be responsible for ensuring the highest standards of food safety and quality across our operations. Your key responsibilities will include:

  • Coaching teams in food safety and quality standards, identifying areas for improvement and implementing corrective actions.
  • Collaborating with line and area coordinators to determine solutions that guarantee product safety and quality.
  • Serving as the primary point of contact for food safety and quality issues in the bakery areas.
  • Managing non-conforming materials, preventing their release to customers.
  • Conducting regular Good Manufacturing Practice audits, Glass and Hard Plastic audits, and verifying manufacturing records.
  • Compiling and issuing audit reports, summarizing findings, and outlining requirements for corrective and preventive actions.
  • Investigating customer complaints, providing detailed reports on root causes and actions taken.
  • Ensuring sampling of products, materials, and environments is conducted according to schedules and sent to external laboratories.
  • Training updated quality system procedures and product information to relevant teams.
  • Reviewing competence on a periodic basis to ensure procedures and processes are understood, implemented, and effective.

Key Performance Indicators (KPIs)

Your success will be measured by achieving the following KPIs:

  • All CCP operatives on site are trained and assessed as competent.
  • Product analytical sampling is completed to plan.
  • Audits are conducted to plan, with actions agreed upon and close-out within timescales.
  • Non-conformances are addressed with agreed corrective and preventive actions, root cause, and within agreed timescales.

Required Skills and Qualifications

To excel in this role, you will need:

  • Good literacy and numeracy skills.
  • Accuracy and attention to detail.
  • Organized time management.
  • Effective communication and influencing skills.
  • 2+ years of food manufacturing experience, preferably in a technical role.
  • Level 3 HACCP certification.
  • Level 3 Food Safety certification.
  • Auditor Qualification.
  • Recognized allergen qualification.
  • A basic understanding of customer codes of practice.
  • Training in root cause analysis methods and tools.
  • Train the trainer certification.
  • Proficiency in Microsoft packages, especially Excel.

Benefits

You will enjoy:

  • A comprehensive benefits package, including free products on the job.
  • Family-friendly policies such as enhanced maternity and paternity pay, grandparents' leave.
  • 50% GAIL's discount card and 40% off at The Bread Factory & The Flour Station Markets, plus access to our benefits platform.
  • 25 days holiday excluding bank holidays.
  • Three months career break with your job waiting for you when you return.
  • Wellbeing benefits like 24-hour GP service, parties, Cycle to work schemes, and more...

Others

We recognize the importance of work-life balance and flexibility in improving productivity. As part of our team, you can expect a supportive environment that allows you to thrive both personally and professionally.

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