Aesthetic Field Service Engineer

2 weeks ago

Antrim, United Kingdom Vix Technology Full time

We are seeking a highly skilled and experienced Field Engineer to support, maintain and improve products and ancillary equipment for Vix Technology, a global leader in automatic fare collection, transit information, and transit analytics solutions.

The ideal candidate will have a strong background in electrical engineering, with experience in fault diagnosis and rectification of electrical systems. They will also possess excellent communication and customer service skills, with the ability to work independently and as part of a team.

The role will involve corrective and preventative maintenance, as well as installation and commissioning of on-vehicle and on-street equipment. The successful candidate will be responsible for identifying system faults, rectifying faults within SLAs, and maintaining and updating documentation accurately.

We regret that this position is only available for UK citizens/Residents with indefinite leave to remain in the UK, with current full-time work rights for the United Kingdom, currently residing in the UK.

Essential Skills & Experience:

  • NVQ or similar in electrical engineering or Level 3 NVQ or similar in Light or Heavy Vehicle Maintenance & Repair
  • Ability to work independently to deliver and maintain high standards when unsupervised
  • Good organisational and time management skills
  • Customer Awareness, ability to demonstrate professionalism and effectively interact with customers, delivering excellent and consistent service
  • Proven experience as a field-based engineer, time-served electrical engineer or a time-served vehicle technician with a demonstrable track record of fault diagnosis of vehicle electrical/electronic systems
  • Working in a pressurised environment, meeting tight deadlines
  • Good customer relationship skills

Desirable:

  • Level 4 Diploma (or similar) in Vehicle Diagnostics
  • Working on Real Time Information systems
  • Experience of GPRS communications
  • Working with IT systems with knowledge of applications and basic networking
  • Proven experience in a similar environment
  • Knowledge of Quality Systems and procedures
  • Proven electrical knowledge to diagnose faults
  • Ability to identify best engineering working practices

What's in it for you?

  • A focus on learning and development
  • A great team of like-minded professionals
  • Private Healthcare
  • Income Protection Scheme
  • Pension
  • Group Life Assurance
  • Cycle to Work Scheme
  • Electric Car Benefit Scheme
  • Employee Assistance Programme
  • Eyecare and Spectacle Vouchers

Sounds good? We regret that this position is only available for UK&I citizens/Residents with indefinite leave to remain in the UK&I, with current full-time work rights for the United Kingdom, currently residing in the UK.

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