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Cleaning Operations Manager
1 month ago
Are you an experienced supervisor looking for a new challenge in the cleaning industry?
We are seeking a skilled and motivated individual to join our team as a Cleaning Operations Manager. This is a fantastic opportunity to take on a leadership role and oversee the daily operations of our cleaning services.
About the Role:
The successful candidate will be responsible for supervising a team of cleaners, ensuring that all tasks are completed to a high standard and that customers are satisfied with the service provided. You will also be responsible for maintaining accurate records, managing resources, and implementing processes to improve efficiency and productivity.
Key Responsibilities:
* Supervise a team of cleaners to ensure that all tasks are completed to a high standard
* Maintain accurate records of customer interactions, complaints, and compliments
* Manage resources, including personnel, equipment, and supplies
* Implement processes to improve efficiency and productivity
* Ensure that all cleaning activities are carried out in accordance with health and safety regulations
* Develop and implement procedures for handling customer complaints and feedback
Requirements:
* Proven experience in a supervisory or management role in the cleaning industry
* Excellent communication and interpersonal skills
* Ability to lead and motivate a team of employees
* Strong problem-solving and analytical skills
* Experience of working with electronic systems, such as CRM software
* Ability to work under pressure and meet deadlines
Working Environment:
This is a full-time position, working 40 hours per week. You will be based at our head office, but will be required to visit clients and cleaning sites regularly. You will have access to a company vehicle and will be expected to travel throughout the region as needed.
Salary: £12.25 per hour
This is a fantastic opportunity to join a dynamic and growing company, and to take on a challenging and rewarding role. If you are a motivated and experienced supervisor, we would love to hear from you.
