Sales and Customer Service Representative

3 weeks ago


Watford, Hertfordshire, United Kingdom Yours Full time

Job Title: Sales Adviser/Retail Advisor

Job Summary:

We are seeking a highly motivated and customer-focused Sales Adviser/Retail Advisor to join our team at Yours Clothing. As a Sales Adviser/Retail Advisor, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities:

  • Optimise sales and individual customer purchases
  • Engage the customer by delivering a first-class customer service
  • Operate till and handle financial transactions
  • Replenish stock with our fantastic products and specialist brands
  • Assist with deliveries and stock handling on a regular basis
  • Undertake cleaning and housekeeping duties
  • Ensure compliance with all company procedures
  • Take responsibility for personal development and actively seek opportunities for improvement
  • Responsible for Health and Safety

Requirements:

  • A warm, friendly, and engaging personality is essential
  • To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed
  • A proven ability to work well within a team and to use own initiative
  • Ability to adapt to frequent change and a high-pressure environment
  • Experience in a customer service role with face-to-face customer contact is highly desirable
  • Experience in a retail environment with a quality brand is desirable but not essential
  • Knowledge and understanding of High Street fashion

What We Offer:

We offer a competitive hourly rate of £11.63 per hour, regardless of age, and a minimum guaranteed number of weekly hours. We are looking for someone who is flexible and able to work more hours during peak trading periods.

About Us:

Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand, and our most recent addition, PixieGirl Petites, the business is growing at pace to cater for non-standard sizes on the high street and online.

Our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast-paced, ever-evolving, and full of excitement. Yours Clothing continues to expand and become the number one plus-size fashion retailer in the UK while continuing to develop our brands into new and exciting niche markets both in the UK and further afield.


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