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Service Delivery Specialist

1 month ago

Cardiff, Cardiff, United Kingdom Maximus Full time

Job Description

We are looking for a highly skilled Service Delivery Specialist to join our team at Maximus. In this role, you will be responsible for delivering exceptional customer service and ensuring that our customers receive accurate and timely information.

About the Role

The estimated salary for this position is £28,000 - £35,000 per annum, depending on experience. As a Service Delivery Specialist, you will work closely with customers from various sectors, including charity, third sector, and government organizations.

Key Responsibilities

  • Provide multi-channel support services to customers.
  • Conduct effective research on various topics to meet deadlines.
  • Comply with company policies and procedures, as well as relevant regulations.

Requirements

To be successful in this role, you will need:

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a dynamic environment and adapt to changing priorities.

What We Offer

In addition to the competitive salary, we offer a comprehensive benefits package, including opportunities for professional growth and development.