Retail Store Operations Manager

4 weeks ago


Loughborough, Leicestershire, United Kingdom Mencap Full time

We are seeking a highly motivated and experienced Retail Store Operations Manager to lead our Loughborough shop to success. As a key member of our team, you will be responsible for developing in-store systems, promoting donations and sales, and ensuring stock is generated from the local area.

Key responsibilities include:

  • Developing and implementing effective store systems to maximise profits
  • Building and maintaining a high-performing volunteer team
  • Providing training, development, and work reviews to paid staff and volunteers
  • Managing all financial and cash handling, as well as health and safety

To be successful in this role, you will have:

  • Experience as an assistant manager or supervisor, with a proven track record of maintaining budgets and completing weekly income and banking sheets accurately
  • Flexibility in your approach to working hours and days, including weekends and bank holidays as required
  • A passion for the Mencap values and a commitment to ensuring our retail brand is successful

We offer a competitive package, including 24 days holiday, service-related sick pay, and eligibility to join our pension plan. We are an inclusive organisation and welcome applicants from diverse backgrounds.



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