Cafe Hospitality Specialist

2 days ago

Watton at Stone, Hertfordshire, United Kingdom Holroyd Howe Full time
Cafe and General Assistant Opportunity

We are thrilled to offer a position for a Cafe and General Assistant with a genuine enthusiasm for customer service to join our team at Holroyd Howe. With modern, advanced coffee technology, extensive barista experience is not required—ideal for those with a passion for hospitality and a welcoming attitude.

The role involves a 7.5-hour shift, Monday through Friday, following the school's term schedule, ensuring an excellent work-life balance. This is a rewarding opportunity to bring a welcoming presence to our school community, providing quality refreshments that support students, staff, and guests.

We are seeking a friendly and efficient Cafe Assistant to join our team in Watton at Stone, United Kingdom. As a Cafe Assistant, you will play a crucial role in providing exceptional customer service and maintaining the smooth operation of our cafe.

Job Responsibilities:
  • Greet and serve customers in a friendly and professional manner.
  • Prepare and serve a variety of hot and cold beverages, including coffee and tea.
  • Handle food preparation tasks, such as assembling sandwiches and plating pastries.
  • Operate the cash register and process customer payments accurately.
  • Maintain cleanliness and organization in the cafe, including counters, tables, and equipment.
  • Restock supplies and ensure product displays are attractive and well-maintained.
  • Adhere to food safety and hygiene standards at all times.
  • Assist with inventory management and placing orders for supplies as needed.
  • Collaborate with team members to ensure efficient cafe operations.
  • Respond to customer inquiries and address any concerns promptly and professionally.
  • Support special events or promotions as required.


Qualifications and Skills:
  • Previous experience in customer service, preferably in a cafe or food service setting.
  • Basic knowledge of food safety and hygiene practices.
  • Excellent communication and interpersonal skills.
  • Proficiency in cash handling and operating point-of-sale systems.
  • Strong teamwork abilities and willingness to assist colleagues as needed.
  • Keen attention to detail and ability to maintain a clean work environment.
  • Adaptability to learn new skills and operate cafe equipment.
  • Reliable and punctual with a strong work ethic.
  • Physical stamina to stand and move for extended periods.
  • Basic math skills for handling transactions and inventory.
  • Food Handler's Certificate or willingness to obtain one (preferred).
  • High school diploma or equivalent (preferred).


What We Offer:
  • A competitive rate of £12.30 per hour.
  • Free meals provided during shifts.
  • Endless tea and coffee on shift.
  • Life Assurance.
  • Opportunity to develop and further your career within a fast-growing company with a prestigious list of clients.
  • Employee discounts at several retailers (via Hapi app) & fitness providers.
  • Access to our Employee Assistance Programme & our trained Mental Health First Aiders.

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