Store Leadership Position

3 weeks ago

Deal, Kent, United Kingdom China-Britain Business Council Full time

Are you a customer service enthusiast looking to advance your career with a leading UK Health and Wellness Retailer? As our Retail Store Manager, you'll be a skilled leader, overseeing the day-to-day operations of the store and serving as a brand ambassador for Holland & Barrett. You'll build a high-performing team by recruiting, coaching, training, motivating, and setting clear expectations.

Supported by your Regional Manager, you will act as a role model for world-class customer service, drive financial performance with sales targets, maintain stock accuracy, set up store promotional plans, and ensure full compliance with health and safety.

To become a Health & Wellness specialist, you'll embark on a training program that includes our "Qualified to Advise" and "Healthy Expert" qualifications, which are accredited by our awarding body to Level 2 and Level 3.

Key Responsibilities
  • Excellent communication and people management skills
  • Ability to work under pressure and handle challenging situations in a fast-paced retail environment
  • Ability to understand and analyze sales figures daily to enable the store to trade within Company parameters and goals
  • Passion and enthusiasm for our products
  • Ability to complete regular computer-based training to ensure exceptional product knowledge
  • Ability to be agile and flexible to multitask and achieve the best results

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace.

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