Senior Account Strategist

1 week ago

London, Greater London, United Kingdom Tom & Co. Full time
Job Opportunity

We are seeking a highly skilled E-Commerce Account Strategist to join our team at Tom&Co. in London.

About the Role

As an E-Commerce Account Strategist, you will work closely with our clients to understand and enable their growth goals. You will scope and propose strategy & vision roadmaps focused on tangible performance and growth metrics.

You will collaborate with the client account manager, project managers, and delivery teams to ensure strategy is at the heart of the client relationship with the agency and that workstreams are prioritised in line with growth objectives.

Key Responsibilities

  • Develop and manage strategy roadmaps for clients
  • Conduct audits to gather insights and create plans for client growth
  • Work closely with the client account manager, delivery project manager, and growth services team
  • Communicate regularly with clients, reporting on strategy and collaborating at all stakeholder levels
  • Upsell strategy services to other clients within the portfolio

Requirements

  • Hands-on experience managing DTC E-Commerce websites and digital marketing solutions
  • Excellent client communication skills (verbal and presentation)
  • Strong strategic and analytical approach and experience
  • Ability to juggle multiple client roadmaps at both high and detail levels
  • Autonomous time management
  • Previous solution sales experience (min 3-5 years)

What We Offer

As a member of our team, you will have the opportunity to work with a diverse range of clients, including well-known brands such as Oliver Bonas, Topps Tiles, and Agent Provocateur. You will be part of an ambitious agency experiencing rapid growth, with opportunities for personal development and career progression.

We offer a flexible working environment, with the option to work from home or our office near Tower Bridge. You will also have access to our 'Work from anywhere' scheme, which allows you to work from abroad for up to four weeks per year.

Our Values

We are committed to diversity and inclusion, and welcome applications from individuals of all backgrounds. We believe in growing our employees' potential to the full and offer a range of opportunities for personal development and career progression.

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