Retail Team Leader

4 weeks ago


Dorking, Surrey, United Kingdom Toolstation Full time

About the Role

As a Retail Supervisor at Toolstation, you will be the face of our brand, making a fantastic first impression and building long-lasting relationships with our customers. You will be responsible for supporting the Store Manager, motivating and engaging the team, and coaching them to grow sales and achieve targets.

Key Responsibilities

  • Supporting the Store Manager in their absence and motivating the team to achieve sales targets.
  • Checking and unpacking deliveries, stocking shelves, and maintaining a clean and organized branch.
  • Providing excellent customer service and coaching the team to do the same.
  • Making sure our customers leave the branch with everything they need for the job.
  • Maintaining a fun and positive working environment and ensuring high branch standards.

What We're Looking For

  • A hard worker with a passion for delivering great service and a love of teamwork.
  • Someone who is flexible, reliable, and fun to be around.
  • A positive attitude and a willingness to learn and grow with the company.
  • The ability to bring your whole self to work and let your personality shine through.

What We Offer

  • A competitive salary and benefits package, including 22 days' holiday + Bank Holidays, company pension scheme, and life assurance.
  • Opportunities for training and development, including access to our Toolstation Academy programmes.
  • A fun and supportive working environment and the chance to be part of a dynamic and growing company.

About Toolstation

We're one of Britain's fastest-growing multi-channel retailers of tools, accessories, and building supplies, and an integral part of Travis Perkins plc. We're committed to delivering a lot more than just tools to our customers, and we're always looking for ambitious people who want to grow with us.


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