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Service Manager

1 month ago

Oldham, Oldham, United Kingdom HCRG Care Group Full time

Job Summary

We are seeking a dedicated Service Manager to lead our Sexual Health Hub, ensuring the delivery of accessible, confidential, and high-quality services that address the diverse needs of the community.

This role involves working closely with the senior team, General Manager, and Clinical Lead to effectively manage budgets, uphold safety standards, and meet contractual and performance requirements.

Main Responsibilities

  • Lead a multidisciplinary team, ensuring high standards of clinical care and operational efficiency.
  • Provide direction, support, and professional development opportunities for staff.
  • Oversee line management responsibilities, including performance management, appraisals, and personal development.
  • Oversee a range of sexual health services, ensuring they are accessible, confidential, and tailored to diverse populations.
  • Monitor and evaluate service outcomes, implementing improvements and evidence-based practices.
  • Develop and implement strategic plans to expand and improve sexual health services.
  • Identify opportunities for service growth, partnerships, and funding.

About Us

We change lives by transforming health and care. As a leading independent provider of community health and care services, we work with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes.

We deliver and transform adult and children community health services, primary care services, including urgent care, sexual health, dermatology, and MSK services, as well as adult social care and wellbeing services. We support communities of many millions and directly help more than half a million people each year, guided by our simple values: we care, we think, we do.

We are committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We are a Disability Confident Committed company, so we work to provide facilities, work environment adjustments, and technical solutions to be as inclusive as possible.

We offer a range of benefits, including a competitive salary, access to our group pension, free tea and coffee, and membership of My Reward Hub, giving you access to discounts on everyday purchases, cashback, and voucher offers.

Requirements

  • Proven leadership skills, with experience leading professional, clinical, and non-clinical teams.
  • Experience managing KPIs, writing complex reports, and analysing data for diverse audiences.
  • Demonstrated financial and budget management expertise.
  • Relevant management qualification or equivalent experience.
  • Strong negotiation, influencing, and communication skills.
  • CQC Registered Manager status.
  • Ability to motivate teams and support cross-team collaboration.
  • Proven ability to identify process gaps and deliver solutions.

Person Specification

General Requirements

  • Click Apply for this job above to view the Job Description on our career site.