Sales and Service Director, Luxury Footwear Retail

3 weeks ago


London, Greater London, United Kingdom Kurt Geiger Full time

Company Overview:

Kurt Geiger is a leading luxury footwear brand with a rich history of innovation and style. Our company values customer satisfaction, team collaboration, and continuous improvement.

About the Role:

We are seeking an experienced Sales and Service Director to lead our sales team in London. The ideal candidate will have a proven track record of driving sales growth, improving customer experience, and developing high-performing teams.

Job Summary:

The Sales and Service Director will be responsible for achieving sales targets, maintaining exceptional customer service standards, and fostering a positive work environment. This role requires strong leadership skills, excellent communication abilities, and a passion for delivering results.

Salary:

The estimated salary for this position is £60,000 - £80,000 per annum, depending on experience.

Key Responsibilities:

• Achieve sales targets by motivating and coaching the sales team

• Maintain high levels of customer satisfaction through effective service delivery

• Develop and implement strategies to improve sales performance and customer engagement

• Foster a positive and inclusive work environment that promotes teamwork and collaboration

• Monitor and analyze sales data to inform business decisions

Requirements:

• Proven track record of sales leadership and customer service excellence

• Strong communication and interpersonal skills

• Ability to motivate and develop high-performing teams

• Excellent analytical and problem-solving skills

• Knowledge of luxury retail industry trends and best practices

Benefits:

• Competitive salary and bonus structure

• Comprehensive benefits package, including pension scheme and employee discounts

• Opportunities for career development and professional growth



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