Sales and Service Director, Luxury Footwear Retail
3 weeks ago
Company Overview:
Kurt Geiger is a leading luxury footwear brand with a rich history of innovation and style. Our company values customer satisfaction, team collaboration, and continuous improvement.
About the Role:
We are seeking an experienced Sales and Service Director to lead our sales team in London. The ideal candidate will have a proven track record of driving sales growth, improving customer experience, and developing high-performing teams.
Job Summary:
The Sales and Service Director will be responsible for achieving sales targets, maintaining exceptional customer service standards, and fostering a positive work environment. This role requires strong leadership skills, excellent communication abilities, and a passion for delivering results.
Salary:
The estimated salary for this position is £60,000 - £80,000 per annum, depending on experience.
Key Responsibilities:
• Achieve sales targets by motivating and coaching the sales team
• Maintain high levels of customer satisfaction through effective service delivery
• Develop and implement strategies to improve sales performance and customer engagement
• Foster a positive and inclusive work environment that promotes teamwork and collaboration
• Monitor and analyze sales data to inform business decisions
Requirements:
• Proven track record of sales leadership and customer service excellence
• Strong communication and interpersonal skills
• Ability to motivate and develop high-performing teams
• Excellent analytical and problem-solving skills
• Knowledge of luxury retail industry trends and best practices
Benefits:
• Competitive salary and bonus structure
• Comprehensive benefits package, including pension scheme and employee discounts
• Opportunities for career development and professional growth
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