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Store Operations Manager

2 months ago

Wirral, United Kingdom Big Padlock Full time
About the Role

We are seeking a highly motivated and experienced Store Operations Manager to join our team at Big Padlock. As a key member of our sales and customer service team, you will be responsible for driving business growth and providing exceptional customer experiences.

Key Responsibilities
  • Manage customer interactions and deliver outstanding service
  • Develop and implement sales strategies to meet and exceed revenue targets
  • Maintain high standards of store presentation and cleanliness
  • Ensure accurate completion of company policies and procedures
  • Participate in company meetings and policy development
  • Implement Health and Safety standards within the store
  • Commit to continuous performance improvement and learning
Requirements
  • Proven experience in sales and customer service roles
  • Ability to excel in a fast-paced, demanding environment with minimal supervision
  • Self-driven, passionate, and committed to surpassing expectations
  • Excellent communication and interpersonal skills
  • Ability to meet and exceed sales and revenue targets
  • Willingness to work every other Saturday (with a day off during the week)
What We Offer
  • Comprehensive training and development opportunities
  • Competitive salary and benefits package
  • Opportunities for personal and professional growth
  • A supportive and dynamic work environment