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Medical Administrator

2 months ago

London, Greater London, United Kingdom Luna Partners Full time

Job Overview

Luna Partners is seeking a highly skilled and experienced Medical Administrator to join our team in a newly created role. As a Medical Administrator, you will play a vital part in ensuring the smooth operation of our healthcare services.

Key Responsibilities

  • Client Management
    • Manage client bookings and appointments, ensuring seamless communication and coordination.
    • Collate and maintain accurate client records, including medical reports and confidential information.
  • Administrative Support
    • Provide administrative support to the clinical team, including data entry, filing, and other tasks as required.
    • Ensure the maintenance of high standards in all aspects of the role, from client service to internal relationships.
  • Communication and Liaison
    • Develop and maintain effective relationships with clients, doctors, and other stakeholders.
    • Communicate clearly and professionally with clients, both verbally and in writing.
  • Project Support
    • Support the clinical team on projects, including data analysis, research, and other tasks as required.

Requirements

  • Education and Experience
    • Medical Secretary/Administration experience, ideally in private healthcare.
    • Relevant qualifications, such as a diploma or degree in a healthcare-related field.
  • Skills and Abilities
    • Excellent communication and interpersonal skills.
    • A professional attitude and a calm, articulate telephone manner.
    • Ability to work accurately and efficiently in a fast-paced environment.
    • Strong organizational and time management skills.
    • Ability to maintain confidentiality and handle sensitive information.
  • Personal Qualities
    • Enthusiastic, approachable, warm, and confident individual.
    • Dedicated to outstanding client service and attention to detail.

Working Environment

This is an office-based role, Monday to Friday, with a competitive salary and benefits package.