Operations Director

4 weeks ago


Norwich, Norfolk, United Kingdom Amazon UK Services Ltd. Full time

About the Role

As a key member of our Operations team, you will play a vital role in driving operational excellence across our sites. This is a challenging and rewarding opportunity to lead and develop a team of Area Managers, and to work closely with other support teams to achieve our business objectives.

Key Responsibilities

  • Manage and develop a team of Area Managers to ensure they have the skills and knowledge to perform their roles effectively.
  • Lead operational teams on a shift, deal with issues, and positively impact site performance.
  • Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence.
  • Work closely with other support teams, including HR, Finance, Health and Safety, and Security.
  • Design and deliver initiatives across the sites to improve operational performance.

Requirements

  • A degree in a relevant field.
  • Relevant experience in people and stakeholder management.
  • Advanced proficiency in verbal and written English and intermediate proficiency in the local language.
  • Relevant experience in using data or anecdotal evidence to influence business decisions.
  • Relevant experience in key areas of production and supply chains.

Preferred Qualifications

While not essential, experience in Lean, Six Sigma and Kaizen techniques, experience in a similar logistical working environment, and relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment would be beneficial.


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