Claims Risk Manager

4 days ago


Guildford, Surrey, United Kingdom Arthur J. Gallagher & Co. (AJG) Full time
Job Summary">

About Us: Arthur J. Gallagher & Co. (AJG) is a leading global brokerage firm, dedicated to providing exceptional insurance and risk management solutions to businesses worldwide.

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Your Role: As an Automotive Claims Advisor, you will play a pivotal role in assisting clients with presenting valid insurance claims, driving settlements within our Delegated Authorities, and negotiating claim settlements with clients, insurers, and other key stakeholders.

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Key Responsibilities:

  • Assist clients with the presentation of valid insurance claims.
  • Drive insurance claims settlements and settle claims within the limits of your authority under the company's Delegated Authorities.
  • Negotiate and obtain settlement of claims, liaising with clients, insurers, loss adjusters, and any other relevant parties as necessary.
  • Provide Account Directors, Account Executives, and/or Directors with claims management information as required.
  • Attend and make presentations at client meetings as required.
  • Comply with relevant regulatory requirements and the company's procedures.
  • Ensure that claims records are complete and kept up to date.
  • Maintain good working relationships with clients, colleagues, and suppliers.
  • Undertake additional duties or assist other members of staff as may be reasonably requested by your Manager or the Directors.
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About You:

  • You have previous experience handling Delegated Authority claims from cradle to grave.
  • Cert CII/Dip CII qualification desirable and educated to GCSE standard or equivalent.
  • Previous experience within the insurance industry and expert claims handling focus within Household/HNW claims.
  • You possess strong client service drive along with forward planning and analytical skills.
  • You have exceptional communications skills, task-focused, and keen to develop your career.
  • You're able to spot potential risks and seek advice when required; by applying due diligence and adhering to company processes.
  • You're proficient in the utilization of Acturis ideal.
  • You're eligible to work in the UK.
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Benefits:

  • A competitive salary of £45,000 per annum.
  • A minimum of 25 days holiday plus bank holidays, and the option to 'buy' extra days.
  • A defined contribution pension scheme, which Gallagher will also contribute to.
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
  • Income protection, we'll cover up to 50% of your annual income, with options to top-up.
  • Health cash plan or Private medical insurance.
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About Our Culture:

We value inclusion and diversity at AJG. We believe that all persons are entitled to equal employment opportunity and prohibit any form of discrimination based on protected characteristics.

We embrace our employees' diverse identities, experiences, and talents, allowing us to better serve our clients and communities. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.



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