Test Engineering Manager

4 days ago

London, Greater London, United Kingdom Amber Labs Full time

Job Overview

We are seeking a highly skilled Technical Test Lead to join our team at Amber Labs, a cutting-edge UK and European technology consultancy. The ideal candidate will have hands-on experience in leading and executing technical testing activities, particularly in ServiceNow and JIRA environments.

Key Responsibilities:

  • Develop comprehensive test approaches, plans, and completion reports tailored to project objectives and quality benchmarks.
  • Collaborate with cross-functional teams to plan, execute, and monitor test activities effectively.
  • Lead and execute technical testing activities within JIRA and ServiceNow, ensuring thorough and efficient coverage of all testing scenarios.
  • Go beyond defect logging—drive meaningful test execution, root-cause analysis, and continuous improvement.
  • Advocate for best practices in technical testing and influence process enhancements across teams.
  • Oversee end-to-end testing for ServiceNow projects, ensuring high-quality implementations and seamless upgrades.
  • Manage testing activities for Windows re-platforming projects, including Windows 10 to Windows 11 migrations and M365 solutions.
  • Write detailed technical test scenarios, execute test cases, and ensure defects are logged and resolved.
  • Coordinate UAT efforts, ensuring alignment with business goals and user expectations.
  • Collaborate with stakeholders to validate outcomes and secure delivery approvals.
  • Effectively utilise tools such as JIRA and Confluence for test documentation, tracking, and reporting.
  • Maintain a detailed audit trail of testing progress and defect resolution.
  • Present technical information clearly and concisely to diverse audiences, including non-technical stakeholders and senior management.

Requirements:

  • Demonstrable experience in ServiceNow project testing, including implementations, upgrades, and integrations.
  • In-depth understanding of Windows re-platforming projects, including Windows 10 to Windows 11 migrations.
  • Knowledge of M365 deployment and integration testing.
  • Proven ability to lead and execute testing activities beyond defect logging, focusing on technical scenario execution and issue resolution.
  • Strong experience in JIRA and ServiceNow testing environments.
  • Extensive experience in writing test approaches, plans, and completion reports.
  • Adept at designing, executing, and managing technical test scenarios with attention to detail.
  • Proficiency in JIRA and Confluence for managing test documentation and workflows.
  • Familiarity with industry-standard testing methodologies and frameworks.
  • Outstanding communication and stakeholder management skills.
  • Ability to present technical concepts to non-technical audiences.
  • Strong organisational skills and a results-oriented mindset.

Estimated Salary: £60,000 - £80,000 per annum, depending on experience.

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