Operations Coordinator

4 weeks ago


Eye, United Kingdom 4way Recruitment Full time

Operations Coordinator Job Description

Peterborough

A national leading supplier of fire & security services within the Social Housing sector is seeking an experienced Operations Coordinator to join a successful and motivated team.

Main Responsibilities:

  • Scheduling engineers to cover reactive and servicing jobs across a customer contract through outlined booking processes and the use of a job management system.
  • Ensure allocated jobs with engineers are completed and the scheduling process is properly closed out.
  • Escalate any scheduling issues or concerns to the Team Leader who will be able to address with the engineer, or in liaison with the Contract Manager and/or customer.
  • Support the contract with administrative tasks as required, such as billing, producing WIP reports to maintain the job management system ensuring all records are accurate and status updates progressed.

Requirements:

  • Solid understanding of planning systems, considering geographical locations to schedule engineers as efficiently as possible.
  • Proficiency in Excel and PowerPoint.
  • Excellent time management skills and the ability to prioritise workload.
  • Excellent written and verbal communication skills, as our servicing engineers will be relying on you to share key information.

This is an excellent opportunity for a local candidate to develop their skills and experience in a dynamic and growing company.



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