Operations Coordinator
4 weeks ago
Operations Coordinator Job Description
Peterborough
A national leading supplier of fire & security services within the Social Housing sector is seeking an experienced Operations Coordinator to join a successful and motivated team.
Main Responsibilities:
- Scheduling engineers to cover reactive and servicing jobs across a customer contract through outlined booking processes and the use of a job management system.
- Ensure allocated jobs with engineers are completed and the scheduling process is properly closed out.
- Escalate any scheduling issues or concerns to the Team Leader who will be able to address with the engineer, or in liaison with the Contract Manager and/or customer.
- Support the contract with administrative tasks as required, such as billing, producing WIP reports to maintain the job management system ensuring all records are accurate and status updates progressed.
Requirements:
- Solid understanding of planning systems, considering geographical locations to schedule engineers as efficiently as possible.
- Proficiency in Excel and PowerPoint.
- Excellent time management skills and the ability to prioritise workload.
- Excellent written and verbal communication skills, as our servicing engineers will be relying on you to share key information.
This is an excellent opportunity for a local candidate to develop their skills and experience in a dynamic and growing company.
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