House of Fraser Supervisor
3 weeks ago
About the Role:
We are seeking a highly skilled and experienced Supervisor to lead our Stockroom and Shopfloor team at House of Fraser. As a key member of our team, you will be responsible for delivering high levels of customer service, stock management, and cash handling.
Key Responsibilities:
- Proactively lead the Stockroom & Shopfloor team to support the store on the shop floor and in stock processing areas.
- Workforce planning - use judgement to focus resource appropriately and support the sales floor.
- Drive pace, flexibility, and accuracy within the team to process deliveries and minimise stock loss/damage efficiently.
- Support and implement best practice and principles, ensuring store teams operate back of house routines and tasks to guidelines.
- Ensure team provide an accurate and comprehensive cash handling service.
- Regular communication with Store Manager and Service Managers on stock levels.
- Work effectively with 3rd party contractors to ensure a safe, clean, and secure environment.
Requirements:
- Relevant supervisory experience in a customer-facing and stock-handling environment.
- Excellent Customer Service skills.
- Proven track record of working at pace to deliver results against targets and deadlines.
- The ability to influence and challenge.
- A keen interest in premium fashion and great brand knowledge.
- An understanding of Health & Safety legislation.
The Rewards:
- Basic salary £28,256 per annum.
- Excellent commission-led bonuses.
- Weekly/Monthly & Quarterly Commercial Bonuses.
- Stocktake Bonuses.
- Staff incentives.
- Monthly Group Rewards and Recognition.
- Long Service awards.
- Discounted Gym membership.
- Group Wide 20% Discount across all Frasers Group brands.
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