Revenue Operations Specialist

7 days ago

Hertfordshire, United Kingdom Haven Full time
Revenue Operations Specialist

We're seeking a skilled Revenue Operations Specialist to join our team at Haven. As a key member of our Revenue Management team, you will play a crucial role in implementing changes to our Revenue Management system, Pricer. This will enable our Holidays Revenue team to seamlessly apply innovative pricing strategies while controlling commercial risk.

Your Key Responsibilities:
- Manage the administration and implementation of changes to the Revenue Management system, including identifying opportunities for improvement
- Act as the key point of contact/escalation for the Revenue Management system, working with our external system partner to resolve complex queries
- Support the development and implementation of the Revenue Management system change plan
- Own reporting needs and work with the Business Intelligence team to ensure delivery

What We're Looking For:
- Experience of working with commercial systems and owning processes within them
- Highly numerate, with great analytical and problem-solving skills
- Expert research skills, able to gather facts from various internal stakeholders to inform project delivery
- Experience within Revenue Management is highly desirable, as is knowledge of SQL

What's In It For You?
- Holiday allowance that rises with service, plus a 'Holiday Buy Scheme'
- Annual bonus
- 20% discount on both Haven and Warner Hotels holidays for you, family and friends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporate box at the O2 Arena, London
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
- Enhanced family-friendly policies and pay (eligibility criteria applied)

About Us:
We're part of an award-winning Bourne Leisure family, which includes Haven Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

Our Culture:
Our people and the teams they form are the backbone of a professional experience with us. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions, allowing our team members to be their authentic selves. We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.

What to Expect:
The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. Please reach out if you need additional support or specific arrangements to enable you to perform to the fullest during this process. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission.

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