Sales Assistant Position

4 days ago


Norwich, Norfolk, United Kingdom Frasers Group Full time

About the Role

Frasers Group is seeking a highly motivated and customer-focused individual to join our team as a Sales Assistant. As a key member of our retail sales team, you will play a vital role in delivering exceptional customer service and driving sales growth.

Job Description

  • To greet customers with a sincere and warm welcome, ensuring they feel valued and supported throughout their shopping experience.
  • To ask open-ended questions to understand customers' needs and preferences, providing tailored recommendations and solutions.
  • To be fully updated on product knowledge, enabling you to make informed suggestions and ensure customers find the right products for their needs.
  • To receive and process cash and card transactions efficiently and accurately, maintaining high standards of customer satisfaction.
  • To maintain a customer-friendly and focused environment at all times, promoting a positive and inclusive atmosphere within the store.

Key Qualifications and Skills

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Able to work effectively within a team environment, supporting colleagues to achieve sales targets and provide exceptional customer service.
  • Customer-focused attitude, with a passion for delivering outstanding customer experiences.

What We Offer

Frasers Group offers a competitive salary of £18,000 - £20,000 per annum, depending on experience. As a Sales Assistant, you will have the opportunity to develop your skills and knowledge, working alongside a dedicated team of professionals who share your passion for delivering exceptional customer service.

Working Hours

We are looking for flexible and adaptable individuals who can work a variety of shifts, including weekdays and weekends, covering both summer and peak periods. This role has no guaranteed hours of work, and hours may vary from week to week.



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