Electrical Engineer

4 days ago

Liverpool, Liverpool, United Kingdom SIM Switchgear Full time
About the Role

We are seeking a highly skilled and experienced Electrical Engineer to join our team as a Field Service Engineer at SIM Switchgear. As a key member of our service delivery team, you will be responsible for ensuring the safe execution of all service-related projects.

Key Responsibilities
  • Fielding enquiries from existing customers relating to technical support, advice, and future service offerings.
  • Generating quotations for service-related work.
  • Undertaking pre-mobilisation duties, including project-specific risk assessments, method statements, etc.
  • Participating and promoting a proactive and collaborative approach to health and safety at SIM and customer premises.
  • Safely performing all necessary service-related tasks at SIM and customer premises, including switchgear service and maintenance, switchgear upgrades and life extension projects, protection relay testing and upgrades, switchgear breakdown investigation and repairs.
  • Undertaking safety, competence, and task-related training as identified by the company.
  • As and when necessary, participating in the out-of-hours call-out service.
  • Ensuring all reports and expenses are submitted in a timely manner.
Requirements
  • Capable of communicating effectively with the team and making decisions on queries that may arise in an efficient manner.
  • Commitment to the provision of outstanding customer service.
  • Strong understanding of current and future customer needs.
  • Ability to work with other departments to deliver appropriate service levels.
  • Effective verbal and written communication skills that promote confidence and provide clear information.
  • Systematic approach to managing a complex and changing workload.
  • Strong results orientation.
  • Ability to work well under pressure, maintaining clarity of vision and setting appropriate priorities.
  • Ability to apply a systematic approach to problem-solving.
Desirable Qualifications and Experience
  • Time-served apprentice in an electrical engineering background.
  • Education to a minimum ONC level in an electrical engineering (or equivalent).
  • Familiarity with producing technical reports.
  • Experience in the fundamentals of electrical switchgear, its operation, maintenance, and fault finding.
  • IT skills including familiarity with Microsoft suite programs.
  • Experience of offshore/marine working.
  • Experience within a challenging, customer-focused environment.

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