Beauty Counter Lead

3 days ago


London, Greater London, United Kingdom No7 Beauty Company Full time

Be part of No7 Beauty Company's mission to create the best in beauty for everyone. As a Beauty Counter Lead, you will be responsible for inspiring and motivating your team to achieve sales targets through coaching and sharing constructive feedback. You will build great relationships with customers and colleagues, provide personalized consultations using the latest skincare, make-up and beauty products, and deliver your sales targets by creating business plans and driving in-store promotions and No7 offers.

About the role

As a Beauty Counter Lead, your main responsibilities will include:

  1. Inspiring and motivating your team to achieve and exceed their sales targets through coaching and sharing constructive feedback.
  2. Building great relationships with customers and colleagues.
  3. Providing personalized consultations using the latest skincare, make-up and beauty products.
  4. D Delivering your sales targets by creating business plans and driving in-store promotions and No7 offers.
  5. Completing our award-winning 12-month Skin School development programme.
  6. Creating a vibrant and supportive working environment by nurturing relations with your store team, sharing knowledge and tips, and celebrating team success.
  7. Making sure your counter is beautifully presented to showcase the range of No7 skincare and beauty products to our customers.
  8. Being an ambassador for the No7 brand across your store.

You'll need to have:

  1. A passion for makeup, skincare, and the No7 brand.
  2. Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success, and ensures your team always feels supported and listened to.
  3. Outstanding customer service experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit.
  4. The ability to work with business plans, achieve sales targets, and review individual and team performance.
  5. Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise.

We offer a generous employee discount on our own brands and partner businesses, holiday entitlement that increases with length of service, discretionary annual bonus scheme, and quarterly allocation of No7 products for you to try out at home and further share your insights with your customers. Our estimated salary for this role is £32,000 - £40,000 per annum.



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