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Strategic Operations Analyst

2 months ago

StainesuponThames, Surrey, United Kingdom Bupa Full time

Job Overview:

We are seeking a highly skilled Strategic Operations Analyst to join our team at Bupa. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of our services.

Key Responsibilities:

  • Develop and implement strategic plans to optimize resource allocation and improve operational efficiency.
  • Collaborate with cross-functional teams to identify and address operational challenges and opportunities for improvement.
  • Analyze complex data sets to inform decision-making and drive business outcomes.
  • Communicate effectively with stakeholders at all levels of the organization to ensure seamless execution of plans.
  • Stay up-to-date with industry trends and best practices to continuously improve operational processes.

Requirements:

  • Proven experience in a strategic operations or planning role, preferably in a contact center environment.
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and drive business outcomes.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Proficient in MS Office applications, with experience in data analysis and visualization tools a plus.

What We Offer:

  • A competitive salary and benefits package, including health insurance and pension plan.
  • Opportunities for professional growth and development, with a focus on continuous learning and improvement.
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.