Advanced Technical Support Specialist

5 hours ago


Liverpool, Liverpool, United Kingdom RedRock Resourcing Full time

We are seeking an experienced Advanced Technical Support Specialist to join our team at RedRock Resourcing in Liverpool. This role is a fantastic opportunity for a skilled engineer to support Android and iOS technology, utilising excellent interpersonal skills and 1st/2nd line support experience.

  • Key Responsibilities:
  • A proven track record of supporting: Android and iOS
  • Excellent interpersonal communication skills or prior experience in a customer service role
  • Previous experience in a 1st/2nd Line support role (Desirable)
  • Knowledge of installing, configuring and troubleshooting Android and iOS based technology
  • Ability to maintain software and hardware, support upgrades and ongoing development
  • An enhanced DBS check with a UK driving license

This position offers an exciting opportunity to grow and progress within a leading organisation in the Liverpool area.



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