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Global Sales Craft Leader
1 month ago
Global Sales Craft Leader, Sales
Job Description
At Sage, we're seeking a Global Sales Craft Leader to play a pivotal role in delivering our sales excellence standard. This involves creating and leading the global sales community, ensuring all sales craft colleagues have the clarity, skills, competencies, and resources needed to successfully deliver their craft and develop their careers within Sage.
This role requires fostering a sense of community among the sales craft by promoting open communication and mutual support, facilitating collaboration to ensure alignment and clarity in GTM strategies. This includes coordinating meetings, resolving conflicts, and promoting a culture of teamwork and cooperation.
The Global Sales Craft Leader will be accountable for sales craft role design, working closely with global craft leader peers to define clear and aligned responsibilities, accountabilities, key performance indicators, and measures of success. They will set the standards for cross-functional collaboration to drive sales excellence.
This role involves owning the creation and maintenance of functional sales blueprints and representing the sales craft during process design and technology and tool adoption. The Global Sales Craft Leader will work closely with Sales Enablement to develop training and coaching to implement and optimize the productivity, predictability, and effectiveness of the sales craft.
Working closely with HR, the Global Sales Craft Leader will document compelling Job Descriptions, align competencies and skills to levels, and reward building career pathways that promote high performance and self-development among crafts.
This is a highly collaborative role, working closely with the Sales Excellence and Adoption Lead, Transformation team, GTM Design, and scaling lead, as well as other Craft Leaders. The Global Sales Craft Leader will seek to develop champions in regions/segments/products to scale their reach into the community and own key stakeholder relationships with HR, Reward, RTR Performance and Planning, RTR Growth, RTR Sales, and Success Digital Transformation, Enablement, BU, L+D, GTM, and Commercial Leaders.
This is a global role available in multiple locations, with a preference for Newcastle (UK) and Atlanta (US). Colleagues in other locations will be considered based on the requirements of the role and candidate skills and experience.
Key Responsibilities
Develop a deep understanding of Sage's existing GTM Implementation across all segments and regions, how/where the sales craft is currently deployed, and any identify any craft specific initiatives currently in place; ability to question status quo when necessary.
Responsible for craft design, including but not limited to job descriptions, levels aligned to competencies, reward, responsibilities, accountabilities, key performance indicators, and measures of success.
Work with RTR Performance and Planning to align sales compensation plans to promote high performance.
Career Pathways, Career Progression, Hiring Guides. Act as a mentor for high-performing colleagues.
Create, develop, and build a craft community, bringing together a distributed global community of colleagues to learn and develop together. Support the community with several planned events and opportunities for collaboration.
Own the craft capacity plan for the craft in collaboration with GTM and Commercial leaders.
Work with GTM and Commercial Leaders to align all sales colleagues to standardized global crafts.
Define the skills and competencies required to be successful in the delivery of the craft. Work with key stakeholders to deliver a craft Academy to develop and coach skills and competencies across the community, actively delivering coaching in the field where appropriate.
Collaborate effectively with the Strategic Workforce planning team and wider HR team to understand and embed Sage's People strategy.
Work with Sales Enablement to create and approve content to provide sales colleagues with what they need to deliver successfully (Product/Technical knowledge, Vertical/Industry Awareness, Value Propositions, Sales Pitch, Sales Methodology, Sage Tools/Systems/Processes), actively delivering coaching in the field where appropriate.
Collaborate cross the RTR Sales Excellence and Enablement team to document, test, and iterate modular Functional Sales Blueprints, align on sales methodology, and clear roles and responsibilities.
Work with the Global Process team to define and document process aligned to the sales craft, broadly aligned to the lead to order process, acting as the single voice of the craft during detailed discussions and decision-making.
Identify and define business/functional requirements for the introduction of technology to automate craft execution.
Maximise the use of external thought leadership and best practices to evolve the sales craft. Creating opportunities to innovate and test while driving a culture of innovation.
Qualifications:
Prior Sales experience helping develop sales craft at a SaaS company for medium segment customers.
Strong coaching skills.
Strong presence with the ability to clearly articulate messages to a variety of audiences, including presenting to executives.
Ability to establish and maintain strong relationships.
Resilient and tenacious with a propensity to persevere.
Comfortable with ambiguity and delivering with agility.
Experience in defining and documenting detailed process.
Demonstrable experience in organisational development with the ability to independently lead discrete pieces of work with limited oversight and be seen as an expert in this field.
Experience in hiring and developing talent.
#LI-RM1
Function
Routes to Revenue
Country
United Kingdom
Office Location
Newcastle
Work Place type
Hybrid
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