IT Infrastructure Technician
3 weeks ago
We have an exciting opportunity for an experienced IT Infrastructure Technician to join our team at Nextech Group Ltd. As an IT Infrastructure Technician, you will play a key role in delivering exceptional support to colleagues using your extensive experience with IT Service Desk tools.
You will be responsible for utilising deep knowledge of IT/Cyber security practices to identify and address security threats and breaches effectively.
You will also apply proven experience in IT resource planning to optimise our IT infrastructure.
Main Responsibilities:
- Infrastructure Support: Deliver exceptional support to colleagues using extensive experience with IT Service Desk tools.
- Security Management: Utilise deep knowledge of IT/Cyber security practices to identify and address security threats and breaches effectively.
- Resource Optimisation: Apply proven experience in IT resource planning to optimise our IT infrastructure.
- Risk Assessment: Identify, assess, control, and mitigate operational risks with a strategic approach.
Technical Skills:
- Proficient in managing Microsoft Active Directory, Share Point, Exchange Server, and Office 365 (including Microsoft Teams).
- Experienced in MS Windows 10 desktop and application support.
- Skilled in the support and configuration of tablets, laptops, desktops, and mobile devices.
- Competent in using Remote Control Software/VPN and basic network troubleshooting.
Benefits:
- Annual Leave: 25 days per year plus bank holidays, increasing up to 30 days with five years of service.
- Flexible Hybrid Working.
- Comprehensive induction program and ongoing personal development.
- Discretionary Corporate Performance Bonus scheme.
- Staff Savings Scheme.
- Employee Assistance Programme.
- Long service awards.
- Staff Forum.
- Cycle to work scheme.
Requirements:
- Full UK Driving License and access to a car for business use.
Salary: Up to £32,000. Location: Cumbria - Carlisle / Penrith.
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