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Automotive Service Consultant

2 months ago

Smethwick, Sandwell, United Kingdom Jonathan Lee Recruitment Full time

Unlock Your Potential as a Service Advisor

Jonathan Lee Recruitment is seeking a skilled and passionate Service Advisor to join their dynamic team in the heart of the automotive industry. This role offers a career filled with innovation, professional growth, and a chance to be part of a team that values excellence and customer satisfaction.

Key Responsibilities:

  • Liaise efficiently with other departments to ensure the highest level of service for customers.
  • Receive, support, and complete sales orders for both counter and contract customers, demonstrating flexibility and a willingness to undertake diverse tasks.
  • Manage customer queries professionally, providing exceptional service at all times.
  • Contribute to the development and growth of the customer base in alignment with business objectives.
  • Ensure accurate completion of all company paperwork, including delivery and QHSE documentation.
  • Handle Counter or Contract warranty issues/claims and undertake regular filing activities.

Requirements:

  • Proficiency in MS Office (MS Excel and MS PowerPoint) with strong organisational and multi-tasking skills.
  • Knowledge of QHSE Legislation and a strong technical awareness of the products and services offered.

Join a Team that Values Excellence

As a Service Advisor, you will be part of a team that is dedicated to delivering exceptional customer service and driving business growth. If you are a motivated and customer-focused individual with a passion for the automotive industry, we encourage you to apply for this exciting opportunity.