IT Support Specialist
7 days ago
Estimated Salary: £35,000 - £50,000 per annum
The BT Group is seeking an experienced IT Support Specialist to join their team in Bristol. As a Technical Service Professional, you will be responsible for delivering technical support and analysis for all systems under your responsibility.
In this role, you will work closely with the operations team to ensure that platforms are patched, managed, and conform to the latest standards. You will also participate in process improvement initiatives and contribute towards ensuring all processes are documented, reviewed, and maintained.
To succeed in this position, you will need excellent communication skills, a good understanding of networking fundamentals, and knowledge of specific end-to-end Obligations system design, standards, and applicable underlying security.
About the Role
- Provide outstanding technical support to reported incidents; be inquisitive to get to the root of an issue.
- Supports technical decisions which influence the success of projects and team objectives.
- Perform broad range of complex technical or professional work activities, in a variety of contexts.
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