Community Engagement Specialist

4 weeks ago


Southall, Greater London, United Kingdom Fortus Recruitment Full time
About the Role

We are seeking an experienced Resident Liaison Officer to join our planned maintenance team in West London.

This is a permanent position offering a competitive salary up to £35,000 plus car allowance.

Key responsibilities include:

  • To act as the primary point of contact for clients and tenants regarding job updates.
  • Managing complaints in a prompt and effective manner.
  • Providing regular progress updates and resolving any issues that arise during longer planned works.
  • Collaborating with the Contract Manager to ensure timely communication with clients on any matters requiring attention.
  • Supporting the help-desk team by responding to daily emails from sub-contractors and clients.
  • Conducting site visits as required.

The ideal candidate will have experience working as a Resident Liaison Officer, strong communication skills, and proficiency in IT. A team player with the ability to work independently is also desired.

This is a great opportunity to contribute to a growing business.



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