Assistant Service Operations Lead

1 day ago


Tonbridge, Kent, United Kingdom Daytime Healthcare Full time

Assistant Service Operations Lead

We are seeking an experienced Assistant Service Operations Lead to join our team at Daytime Healthcare, working closely with the Service Manager and Registered Manager to achieve exceptional service delivery outcomes.

Your primary responsibility will be to support the Service Manager in developing and implementing operational strategies to ensure the smooth running of our services.

The estimated annual salary for this position is £38,000 - £43,000 depending on location and experience.

You will be involved in managing staff rotas, conducting quality audits, and participating in incident investigations to maintain the highest standards of service delivery.

As a practice leader, you will promote a culture of excellence, respect, and inclusivity among our staff, ensuring that they have the necessary tools and resources to provide high-quality support to our service users.

You will collaborate with the Service Manager to develop and implement effective recruitment and retention strategies to attract and retain skilled staff.

This role requires you to administer medication and provide personal care as part of your duties.

You will contribute to the development of policies and procedures to ensure compliance with regulatory requirements and promote best practices within our organisation.

The key requirements for this position include excellent communication and leadership skills, experience of working in a fast-paced environment, and the ability to manage competing priorities effectively.

You must also possess strong analytical and problem-solving skills, with a focus on continuous improvement and innovation.

A full UK manual driving licence is highly desirable due to the location of our services.

Benefits of working at Daytime Healthcare include early pay, paid enhanced DBS checks, flexible working arrangements, up to 28 days paid annual leave (pro rata), access to high-quality training, a contributory pension scheme with life assurance, shopping discounts via Blue Light Card and The Benefits website, a recommend a friend scheme, and free and confidential 24/7 access to the health portal, counselling, and support.



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