Insurance Claims Professional

2 weeks ago


Basingstoke, United Kingdom MERJE Full time
Job Description

MERJE seeks an experienced Claims and Compliance Expert to join its team as an Income Protection Claims Specialist. The successful candidate will assess complex claims, mentor new team members, and drive process improvements within the company.

Key Responsibilities:
  • Comply with industry best practices when assessing income protection claims
  • Compose and distribute claims decision letters and other relevant correspondence
  • Engage with stakeholders to ensure efficient and effective claim resolutions
  • Sponsor the professional development of team members
  • Contribute to the testing and implementation of new processes and systems
Essential Skills and Qualifications:
  • Extensive experience in income protection claims assessment and management
  • Strong expertise in working with the Financial Ombudsman Service (FOS)
  • Established relationships with reinsurers
  • Excellent communication and presentation skills
  • In-depth knowledge of the UK insurance market and regulatory environment

The estimated salary for this position is £45,000 plus 8% Bonus, with additional benefits included.



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