Wellness and Beauty Services Director

3 days ago


Luton, Luton, United Kingdom Bannatyne Full time
Spa Manager Opportunity

We are seeking a highly motivated Spa Manager to oversee the daily operations of our luxurious spa in Luton.

This is a salaried position with an estimated annual salary of £55,600 based on 40 hours per week and a rate of pay of £13.80 per hour.

Job Description:
  • Lead and manage a team of skilled therapists and support staff to deliver exceptional guest experiences, fostering a culture of excellence.
  • Develop and implement strategies to increase spa revenue and client satisfaction, staying up-to-date with industry trends.
  • Maintain the highest standards of cleanliness, safety, and customer service, ensuring a seamless experience for our guests, with a focus on attention to detail.
  • Manage inventory, budgets, and scheduling to ensure efficient spa operations, optimizing resources and minimizing waste.
Essential Skills and Qualifications:
  • NVQ Level 2 & 3 Beauty Therapy qualification or equivalent.
  • Excellent written and verbal communication skills, with the ability to effectively communicate with team members and guests, building strong relationships.
  • Proven experience of delivering excellent customer service, with a focus on meeting and exceeding expectations.
  • Ability to work flexible hours, including weekends and holidays, demonstrating flexibility and adaptability, with a willingness to go above and beyond.
Benefits:
  • Flexible schedule, allowing for work-life balance and promoting work-life integration.
  • 28 days annual leave increases with tenure, providing opportunities for relaxation and rejuvenation.
  • Free gym membership, enhancing overall well-being and physical fitness.
  • Complimentary gym membership for another person after 2 years service, encouraging healthy habits and teamwork.
  • Discounted spa treatments and products, providing opportunities for self-care and relaxation.
  • Discounted meals and beverages, promoting social interaction and teamwork, with a focus on community building.
  • Career and personal development training, supporting growth and progression, with a focus on continuous learning.
  • Mental health and wellbeing services, prioritizing employee welfare and mental health, with a focus on support and guidance.
About Our Spa:

Bannatyne's luxurious spa is a leading wellness destination in Luton, offering a range of treatments and services to promote relaxation and rejuvenation, combining traditional techniques with modern innovation, with a focus on bespoke experiences.



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