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Warehouse Operations Manager

2 months ago

Raunds, Northamptonshire, United Kingdom DSV Full time

Job Summary

The Warehouse Operations Manager will be responsible for the day-to-day operation of a section within the Warehouse function at DSV. This role will involve supporting the Management Team in achieving business targets and ensuring an efficient warehouse operation.

Key Responsibilities

  • Support the Management Team in achieving business targets and ensuring an efficient warehouse operation.
  • Provide line management to the team, coordinating their workloads and ensuring that the team delivers.
  • Develop the team by focusing on individual performance and support requirements to achieve high standards.
  • Assist in running an efficient warehouse operation which is able to fulfil operational and customer demand and meet set targets.
  • Train new Warehouse operatives within area of responsibility.
  • Ensure inventories in area of responsibility are accurate.
  • Ensure stock movements are recorded accurately.
  • Support organising and participate in stock takes at regular intervals.
  • Ensure that any computerised or automated systems are accurate and up to date.
  • Identify any systems improvements and make recommendations for change.
  • Where possible resolve any issues or problems which occur in the warehouse.
  • Produce regular reports and statistics as and when required.
  • Assist in planning future capacity requirements.
  • Ensure that health and safety meets the required standards.
  • Ensure that all lifting and manoeuvring of products and materials is carried out in accordance with manual handling procedures.
  • Ensure that vehicles, machinery and equipment is well maintained and fit for purpose.
  • Maintain high standards of security in the warehouse.
  • Ensure a clean and tidy working environment to aid operational efficiency.
  • The Warehouse Operations Manager will also be expected to act up for management to cover leave and absence.

People Management

  • Manage time and attendance for operatives within area of responsibility and support supervisor with people management issues.
  • Communicate with staff on a regular basis to make them aware of priorities, targets and operational requirements.
  • Report progress updates, key achievements and any concerns to the Warehouse Supervisor and/or Manager.
  • Liaise with customers, suppliers and transport companies as and when required in a timely way.
  • Comply with the Health, Safety and Environmental Policies.
  • Engages interest and participation of others and has a collaborative approach to working with others.
  • Proactively contributes to the team and actively committed to teams development.
  • Shows moral courage, openness and honesty in all dealings.
  • Take part in grievance and disciplinary hearings.
  • Monitor performance and absence and carry out return to works and conduct welfare meetings.

Requirements

  • Team Leader skills with the ability to motivate, develop and supervise others.
  • Good communication and interpersonal skills.
  • Good IT skills, in particular spreadsheets and databases and a knowledge of warehouse systems.
  • Analytical and numerical.
  • Good understanding of customer deliverables and the impact of failure / cost of poor quality.
  • Good planning skills and able to meet targets and deadlines.
  • Excellent attention to detail skills.

Education and Qualifications

  • GCSEs Level A-C, NVQ Level 2.
  • An appropriate warehousing qualification would be advantageous.
  • Certified in: Dangerous Goods Handling.
  • A supervisory qualification would also be beneficial.
  • Proven experience as a Warehouse Team Leader with experience of supervising and motivating a team.
  • A good working knowledge of health and safety and security requirements.
  • Knowledge and understanding of lean techniques may be advantageous.
  • Fork Lift Truck licence may be required.