Delivering Exceptional Customer Experiences as a Dedicated Driver

2 weeks ago


Waltham Cross, Hertfordshire, United Kingdom Tesco Full time
About the Role

We're seeking an exceptional individual to join our team as a Customer Delivery Driver. As the face of Tesco, you'll be responsible for delivering top-notch service to our customers across various locations. Your role will involve driving a van, interacting with customers, and working independently while maintaining a strong connection with our team.

This is more than just a driving job – it's about building relationships, providing excellent customer service, and ensuring that every delivery meets our high standards. You'll be the first point of contact for many customers, and your friendly demeanor will make all the difference in their shopping experience.

Key Responsibilities:
  • Deliver Products Safely and On-Time: Ensure timely and safe deliveries, taking care to handle products with care.
  • Maintain a Clean Van: Keep the van clean, organized, and tidy, adhering to health and safety guidelines.
  • Communicate Effectively: Engage with customers, addressing any concerns or issues promptly and professionally.
  • Operate Within Company Policies: Adhere to Tesco's policies, procedures, and guidelines, including those related to roadworthiness and van maintenance.
Requirements:
  • Valid Driving Licence: Hold a full UK/EU/EEA driving licence (automatic only) with no more than 3 penalty points.
  • Excellent Communication Skills: Possess strong interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  • Adaptability and Flexibility: Be willing to work varying shifts, including weekends and bank holidays, with the ability to adapt to changing circumstances.
Benefits:

As a valued member of our team, you can expect a range of benefits, including:

  • Competitive Hourly Rate: Earn £14.05 per hour, making this an attractive opportunity for those looking for a rewarding career.
  • Holiday Pay: Enjoy a minimum of 20 days' holiday, rising to 22 days after one year of service, plus bank holidays.
  • Colleague Clubcard Discounts: Benefit from 10% off food, clothing, and other essentials, plus access to exclusive offers.
  • Life Cover and Pension Scheme: Take advantage of comprehensive life insurance and an award-winning pension scheme with employer matching contributions.


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