Store Operations Manager
1 day ago
We're looking for an experienced and motivated Store Operations Manager to join our team in the UK. As a key member of our outdoor retail group, you will play a vital role in driving store performance and delivering exceptional customer service.
About the RoleThis exciting opportunity involves assisting the Store Manager with core operational processes, including inventory management, audits, and banking. You will be responsible for maintaining high standards of presentation within the store and implementing seasonal campaigns and promotions as directed by the Store Manager.
In addition to your technical skills, you will be expected to work as a role model, inspiring your team to deliver a premium level of customer service. You will also lead and motivate the store team in the Store Manager's absence, ensuring that everyone is working together to achieve our goals.
What We OfferWe believe in offering a total reward package that's more than just base salary. As part of our team, you'll receive:
- A competitive base salary of £25,750 per annum
- A bonus of up to £2,025 per annum
- 40-60% discount across our range of products
- 33 days holiday with the option to purchase additional holiday
- Company pension scheme
- Access to Perkbox, allowing you to save money all year round
To succeed in this role, you will need:
- Experience managing and coaching a team of people to achieve group objectives
- A customer-first approach and a willingness to advise and help customers find the perfect product for their adventure
- An understanding of how a store operates, including compliance, processes, and visual merchandising
- A one-team mentality, always contributing to the development and improvement of your store and team
We're part of the Outdoor and Cycle Concepts group, which includes Cotswold Outdoor, Runners Need, and Snow + Rock. Our mission is to support outdoor enthusiasts by providing excellent customer service and a range of products from world-leading brands, while promoting and encouraging sustainability.
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