Operations Manager
4 days ago
We are seeking an experienced Operations Manager to oversee the daily activities of our Swindon warehouse operation.
Responsibilities- Manage operational activities including training, performance management and attendance.
- Solicit customer feedback to assess service levels.
- Develop and maintain long-term relationships with customers.
- Anticipate future changes in customer needs and adjust services accordingly.
- Identify issues affecting customer service performance and implement strategies for improvement.
- Ensure health and safety protocols are followed.
- Minimum 2 years' experience in warehousing, logistics or a related field.
- Experience managing retail contracts is essential.
- Results-driven with excellent leadership skills.
- Ability to work under pressure and meet deadlines.
- Proven ability to analyze complex data and report findings.
The salary for this role is approximately £47,000 per annum, plus benefits. The working hours are Monday to Friday, 8am-4:30pm, and the location is Swindon.
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