Operations Manager

4 days ago


Stratton Saint Margaret, United Kingdom 911 Staffing Ltd Full time

We are seeking an experienced Operations Manager to oversee the daily activities of our Swindon warehouse operation.

Responsibilities
  • Manage operational activities including training, performance management and attendance.
  • Solicit customer feedback to assess service levels.
  • Develop and maintain long-term relationships with customers.
  • Anticipate future changes in customer needs and adjust services accordingly.
  • Identify issues affecting customer service performance and implement strategies for improvement.
  • Ensure health and safety protocols are followed.
Requirements
  • Minimum 2 years' experience in warehousing, logistics or a related field.
  • Experience managing retail contracts is essential.
  • Results-driven with excellent leadership skills.
  • Ability to work under pressure and meet deadlines.
  • Proven ability to analyze complex data and report findings.

The salary for this role is approximately £47,000 per annum, plus benefits. The working hours are Monday to Friday, 8am-4:30pm, and the location is Swindon.


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