Field Service Technician
3 days ago
Role Overview
We are seeking a skilled and customer-focused Field Service Technician to join our team at Virgin Media O2. As a Field Service Technician, you will be responsible for installing and maintaining our mobile network infrastructure, ensuring that our customers receive the best possible service.
Key Responsibilities
- Install and maintain mobile network equipment, including antennas and base stations
- Diagnose and resolve technical issues with our network infrastructure
- Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner
- Work collaboratively with our technical team to ensure that our network is running smoothly and efficiently
Requirements
- A UK Manual driving licence with no more than 8 points
- Comfortable working at heights and in all weather conditions
- Ability to problem-solve and find suitable solutions for customers
- Excellent communication and customer service skills
What We Offer
- A competitive salary of £29,000, plus overtime and performance-based commission
- A company van and all necessary equipment
- 25 days of annual leave, including your birthday
- A first-rate pension programme with up to 10% matching contributions
Next Steps
If you are a motivated and customer-focused individual with a passion for technical work, we would love to hear from you. Please submit your application, and we will be in touch to discuss the next steps in the process.
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