Field Service Technician

3 days ago

StratforduponAvon, Warwickshire, United Kingdom Virgin Media O2 Full time

Role Overview

We are seeking a skilled and customer-focused Field Service Technician to join our team at Virgin Media O2. As a Field Service Technician, you will be responsible for installing and maintaining our mobile network infrastructure, ensuring that our customers receive the best possible service.

Key Responsibilities

  • Install and maintain mobile network equipment, including antennas and base stations
  • Diagnose and resolve technical issues with our network infrastructure
  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner
  • Work collaboratively with our technical team to ensure that our network is running smoothly and efficiently

Requirements

  • A UK Manual driving licence with no more than 8 points
  • Comfortable working at heights and in all weather conditions
  • Ability to problem-solve and find suitable solutions for customers
  • Excellent communication and customer service skills

What We Offer

  • A competitive salary of £29,000, plus overtime and performance-based commission
  • A company van and all necessary equipment
  • 25 days of annual leave, including your birthday
  • A first-rate pension programme with up to 10% matching contributions

Next Steps

If you are a motivated and customer-focused individual with a passion for technical work, we would love to hear from you. Please submit your application, and we will be in touch to discuss the next steps in the process.

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