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Team Leader

1 month ago

Leeds, Leeds, United Kingdom Costa Coffee Full time

Lead the Way

As a Team Leader at Costa Coffee, you'll be responsible for leading by example and inspiring your team to deliver exceptional customer experiences. You'll work closely with your colleagues to maintain high standards, drive sales, and create a positive work environment.

Key Responsibilities

  • Take charge of shifts and support your team in delivering outstanding customer service
  • Identify and develop the talents of your colleagues to maximize sales and productivity
  • Train and accredit new team members to ensure they have the skills and knowledge to succeed
  • Stay up-to-date with new recipes and ranges, and share your knowledge with the team
  • Drive high standards every time, whether it's through the quality of our coffee or our customer service scores

What We're Looking For

We're looking for someone who is passionate about coffee and people, with a strong desire to take on leadership responsibilities. You'll need to be reliable, flexible, and willing to learn and take on new challenges.

What We Offer

We're proud of our team members and want to reward them with great perks and benefits, including free drinks, discounts on food and merchandise, and opportunities for career development.