Desktop Engineer
7 days ago
">At Computacenter (UK) Limited, we specialise in delivering intermediate to advanced desktop installation, configuration, support and troubleshooting services. We pride ourselves on investing in our employees' development and offer industry-recognised accreditations to help them take their skills to the next level. Our company culture values innovation, collaboration, and customer satisfaction. Join us as a Desktop Engineer in Blackpool and discover a wealth of opportunities to grow your career further.
Key Responsibilities
">As a Desktop Engineer, your primary responsibilities will include:
- Providing basic to intermediate level desktop installation, configuration, support and troubleshooting services in the Wintel environment.
- Becoming hardware and software skilled and accredited through vendor training programmes.
- Providing effective and efficient customer service to the customer.
- Communicating with the customer, keeping them informed of progress to avoid escalations.
Requirements
">To succeed in this role, you will need:
- An understanding of desktop/laptop technologies and Windows operating systems.
- A desire to further your career in desktop support in a corporate setting.
- Either already have, or be willing and eligible to gain SC clearance.
- Customer-focussed, happy to provide great service to users in a professional environment.
- Adaptable and welcoming of change and communicating change to customers.
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IT Support Specialist
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Lead Technical Architect
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