Credit Controller Specialist

5 days ago


Nottingham, Nottingham, United Kingdom VF Corporation Full time
About the Role

We are seeking an exceptional Credit Controller to join our team in Calverton, Nottinghamshire. As a key member of our Credit Team, you will play a crucial role in managing our major Accounts in the EMEA Region.

Key Responsibilities
  • Communicate with customers over the phone, zoom/teams and by email to discuss payments, credit terms, and to resolve any queries
  • Proactive cash collection including timely, accurate account reconciliation and dispute resolution
  • Evaluate and appropriately escalate issues preventing cash collection or highlighting risk in collaboration with relevant internal teams
  • Balance debt recovery with risk management and commercial objectives
  • Maintain accurate and up-to-date customer database, ensuring meticulous record-keeping
Requirements
  • Highly focused and results-driven individual to manage customer accounts and resolve queries
  • Problem solver with sound reasoning and negotiation skills
  • Financially and commercially aware with proficiency in Excel and ability to adapt to various forms of technology
  • 1-2 years' experience in a similar role demonstrating the above competencies
  • A second European Language (Italian, Dutch, German) would be advantageous
What's in it for You
  • An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together
  • Be part of an iconic lifestyle brand in a multi-brand, multi-country organization
  • 50% employee discount on all VF brands both in-store and online
  • Subsidised canteen and break-out areas offering complimentary hot drinks
  • Health Shield membership and access to numerous health and wellbeing initiatives
  • Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice
  • 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off
  • Smart pension scheme - 8% employer contribution
  • Cycle to work scheme
  • Free secure onsite parking

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